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Cancellation Policy

I. Physical Products:

1. We are only able to cancel orders within the first 2 hours after the order is placed. Orders cannot be cancelled or changed after 2 hours because the order has most likely been processed and prepared for shipment or has been shipped. Once this takes effect, it's out of our hands to make any editions.
2. To cancel an order, the buyer must contact us within 2 hours of purchasing at support@fresh-juice-blender.com.
3. An amount of 10% will be deducted from the refund total amount as transaction fees.
4. We’ll refund to the same bank card/PayPal.
5. Any cancellation request that doesn’t follow our terms, policies, or instructions will not be accepted.

 

II. Gift Cards:

1. We are only able to cancel gift cards within the first 7 days after the order is placed.
2. To cancel a gift card, the buyer must contact us within 7 days of purchasing at  support@fresh-juice-blender.com.
3. An amount of 10% will be deducted from the refund total amount as transaction fees.
4. We’ll refund to the same bank card/PayPal.
5. Gift card must be unused.
6. Partial refund is not accepted.
7. Any cancellation request that doesn’t follow our terms, policies, or instructions will not be accepted.

 

 

NOTICE: We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

 

HELP: If you have any questions regarding cancellation, contact us at: support@fresh-juice-blender.com.